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Things that “weren’t possible” before COVID-19

COVID-19 has radically changed how we live, communicate and work. The need to stay physically apart has forced us to do a lot of things we wouldn’t normally do. Interestingly, a lot of those things were previously “unthinkable”, and there was “absolutely no way we can do/afford/consider thing x”.  To be totally clear, this post […]

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On flow

Recently the concept of flow has become much more popular. It’s no longer buried in psychology journals – it’s in TED talks, the news, and office conversations. Part of this popularity is wrapped up in the idea that in order to be better at things, we should spend more time in ‘flow states’. Over time,

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Why using “human language” won’t solve all UX problems.

?PC load letter? What the fuck does that mean?? – Micheal Bolton, Office Space There are few things more infuriating than seeing a message like ?PC LOAD LETTER?. It?s practically an affront to hundreds of thousands of years of human communication. Generation after generation, humans have developed complex, nuanced ways to interact with each other,

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